Medical software technical support has never been so easy!

Are you looking for affordable and expert technical support on your Lytec Medical practice management, PCACE or AltaPoint software? Then you have found the right place.

Support Plans

The hallmark of all great companies is their customer service and support operations. At MSS, we believe that we offer the best support in our industry. Our support offerings cover all our product lines and services including:

- AltaPoint software packages
- Lytec software packages
- Data conversion
- All-Payer PCACE
- Support plans for Medicare and PCARE Pro 32
- E-File Cabinet
- Onsite support (See Support for details)
- Remote support provided through a secure connection using Logmein Rescue (see Remote Support for details)

Benefits of Support

With the ever changing government and insurance corporate rules and regulations, it is hard for a practice to keep up with them on their own.

That’s where we come in. It is our job to stay updated with all market changes and present viable options to our clients. Our customers receive support in many different ways such as…

- User Group Meetings. We host an annual user group session for our registered support clients that cover the hot topics of the day.
- Phone Support Contracts. We offer business-hour phone and remote support for one low price. This is the best option for busy practices that need immediate answers.
- Remote Support. Remote support provided through a secure connection using Logmein Rescue.

It is no wonder why we maintain a better that 98% customer satisfaction rating. We take our clients needs seriously. When clients need support, we are there for them.

Confused about all the choices, contact one of our consultants to get more information. Feel free to call us toll-free at (800) 239-2778 or email us at support@mssus.com.